Meet Our Staff
Mrs. Jamey Blankenship joined the Northstar Family Dental Team in 2014. As our Office Manager, Jamey ensures that both the “front” and “back of the house” are running smoothly.
With an MBA in Healthcare Management, Jamey is a natural leader and thrives in a fast-paced environment. Under Jamey’s expert leadership, the Northstar Family Dental team provides the ultimate customer experience.
Jamey’s extra efforts and passion for her staff and her patients help to set the Northstar Family Dental office apart from other practices.
When asked about her decision to enter the healthcare management field, she simply says, “It chose me.”
When she is not leading her team in the office, her favorite way to spend her time is enjoying adventures with her husband and spending quality time with their daughter, Violet, and their Boston Terrier, Murphy.
Lead Treatment Coordinator
As the Northstar Family Dental Treatment Coordinator, Mrs. Courtney Knapp ensures that our patients have a clear, comprehensive understanding of their diagnosis and treatment plan.
With a B.A. in Elementary Education and a Masters of Business Administration, Courtney’s position highlights her passion for learning and working one on one with patients. Courtney has a natural ability to set our patients at ease while helping them map out their personal plan toward optimal oral health.
Courtney appreciates the opportunity to create ongoing relationships with our clients, seeing their progress and ultimately, being a part of the end result of a healthy, confident smile.
When she is not assisting Northstar patients, Courtney enjoys spending her free time with her husband. She also enjoys expressing her creative side through home decorating DIY projects.
If you’ve called the Northstar Family Dental office or been in for a visit, you’ve probably had the good fortune of interacting with our front desk lead, Ms. Kacey Pinkerton.
With a warm smile and sincere welcome, Kacey puts our patients at ease from the moment they enter the front door. With a Bachelor’s degree in business, Kacey efficiently and effectively assists our patients with scheduling, insurance and payments needs.
Beyond that, Kacey is a valuable contributor to office “extracurricular activities,” such as patient appreciation initiatives, staff recognition and continuous training.
Kacey enjoys the challenge of the fast paced and ever expanding environment and is grateful to be in a position that allows her to learn something new every day.
Outside of the office, Kacey is an avid runner and devoted mother to her toddler, Briley.
Ms. Shelby Weber joined our front office team in 2017 to assist in serving the needs of our growing patient base. As a Northstar Family Dental Office Assistant, Shelby lets her friendly personality shine and puts her business administrative skills to use while supporting our patients in everything from scheduling to ensuring their comfort while in our office.
Shelby is a proud Ohio State alumni, with a Bachelor’s of Business Administration. Her superior organizational skills and attention to detail make her not only a great asset to our team, but a huge help in creating a seamless and pleasant dental experience for our busy patients. Shelby is particularly involved in welcoming new patients, which includes a full office tour and comprehensive introduction to the practice. She is passionate about ensuring that patients feel comfortable, relaxed and informed throughout the entire process.
Shelby notes that what she enjoys most about her role in our office is working with a group of amazing women who share her same goal of helping people to look and feel their best.
Outside of our office, she enjoys cooking, crafting and spending time with her husband and their adorable twin daughters, Oaklynn and Charlee.
Alyssa is one of the first friendly faces that you’ll see upon entering Northstar Family Dental. In her current role, she supports our patients as a treatment coordinator. A position in which her hands-on dental assistant experience has proven to be invaluable.
Alyssa works closely with our dentists and our oral surgeon to outline the best options for our patients. She acts as the point of contact for our patients in providing treatment and payment plans and is a great resource for follow-up questions and guidance throughout the entire treatment process.
When asked what she enjoys about her job, she answers, “interacting with great patients and seeing them leave with a confident smile.”
Currently working on her degree in Psychology, when Alyssa is not at work or in school, she spends her time with her husband and their two little girls Paisley and Presley and enjoys exercising.
Mrs. Cassie Wise is a Northstar Family Dental veteran, having started with the practice in its infancy.
A registered dental hygienist, with a BS in Dental Hygiene, Cassie became passionate about oral hygiene at an early age when her uncle, a dental technician in the Air Force, sparked her interest in teeth.
Cassie’s specialty is helping to calm and reassure nervous patients. To refine her abilities to do so, Cassie is a certified administrator of local anesthetic and nitrous oxide. She is dedicated and skillful in her work and as a result has established long-standing relationships with her loyal patients.
In addition to her hygienist responsibilities, Cassie is actively involved in our monthly charity initiatives and plays an important role on our leadership team.
Cassie’s interests outside of the office include running, being outdoors, spending time with her cats and her husband.
Ms. Cara Skaggs joined the Northstar hygienist team in August of 2015. Cara holds an Associates Degree in Dental Hygiene from CSCC. Additionally, she is licensed to administer local anesthesia and certified to administer nitrous oxide.
Cara chose a career in oral hygiene because she realized that one of the first things that she noticed when meeting new people was their smile and the confidence that could be expressed during such a simple interaction. She wanted to help people become more confident in their daily lives by helping them obtain happy and healthy smiles.
What Cara enjoys most about her work is patient education. She says that seeing the reaction on her patient’s face when she shares her tips and tricks for at-home care is her favorite part of the appointment.
When she’s not educating in the office, Cara enjoys hiking, kayaking, camping and antiquing with her family. She spends her down time at home relaxing with her husband and their pets.
Ms. Malia Johnson has been a valued Northstar Family Dental team member since 2014. Malia holds a BS in Dental Hygiene from The Ohio State University.
Malia has the ability to offer her patients the full spectrum of services as she holds a license in radiology and is also certified in local anesthesiology.
Originally set on working in the psychology field, Malia credits her own personal experience with a dentist for her change of heart – and profession. After said experience, she dove head first into OSU’s dental hygiene program and has never looked back.
Malia’s warm and welcoming personality puts even the most hesitant patients at ease. She particularly enjoys the actual teeth cleaning portion of her job. She finds it extremely rewarding to see her patients leave the office with clean, healthy, bright smiles.
When she is not attending to her patients, you’ll likely find Malia in a yoga studio as she deeply passionate about the practice. She also enjoys live music events and traveling.
Ms. Liza Green is a valued member of the Northstar Registered Dental Hygienist team. Having graduated from The Ohio State University, Liza spent five years practicing dentistry in Las Vegas before returning to her home state.
In addition to being an RDH, Liza is also a certified EFDA. When asked, Liza says that she chose a career in dentistry because she was interested in the one-on-one patient interaction and the opportunity to make a positive impact on her patients’ overall health. The confidence that is projected by healthy smiles is Liza’s favorite part of her job.
Outside of the office Liza enjoys traveling, working out, reading, spending time with her dog Oliver and is an avid OSU fan!
Mrs. Jamie Wiggand joined the growing Northstar Family team of dental hygienists in 2016.
Jamie earned both her Dental Assisting certificate and her Associate Degree in Applied Science in Dental Hygiene from Coastal Carolina Community College, in Jacksonville, NC.. Jamie is currently a certified RDH and CDA.
Jamie says that she has always had a passion for teeth and when it came time to choose a career, she took a leap of faith. Attesting that her choice in dentistry is one of her best decisions yet. What Jamie enjoys most about her job is seeing her patients’ reaction when they are pleased with their results. She feels most rewarded when a patient feels confident in the health and appearance of their smile.
Outside of our office, Jamie enjoys traveling and outdoor adventures with her husband and dogs. She’s also passionate about her home design and decorating hobby. On top of all of that, she still manages to find time to coach her niece’s cheerleading team!
Ms. Megan Hall joined the Northstar family in 2015. With her E.F.D.A from The Ohio State College of Dentistry and a Dental Assistant degree from Ohio Business College, Megan is a well rounded and versatile team member.
Megan’s special licenses and certifications not only include E.F.D.A. and CDA, but also Phlebotomy, coronal polishing and sealants, and Sedation Assistant.
Megan chose a career in Dentistry because she has always loved what something as simple as a smile could do for someone. Her favorite part of her role at Northstar Family Dental is the interaction with her patients, exceeding their expectations to create a great experience and giving people the confidence to feel good about themselves.
When she is not working hard to inspire new confidence in our patients around the office, Megan enjoys football, movies, bowling, converts, weightlifting and spending time with her family and friends. And she loves spoiling her pets, Jax and Max.
Mrs. Cayla Beam was a welcomed addition to our growing team of Dental Assistants in 2016. Cayla is a great asset to our team as she is both Radiology and CPR certified.
Cayla chose a career in dentistry because she wanted to be a part of a team whose focus and dedication was on making people healthy, happy and confident. What she enjoys most about her job is working with a supportive team and the unique opportunity to meet, get to know and form lasting relationships with her patients.
Outside of work, Cayla stays entertained with concerts, movies and exploring new restaurants. When she’s not on the move, she likes to relax with her family and spend time with her thirteen-year-old Lhasa Apso, Jinx.
Ms. Brittany Sims has been a part of our team of Dental Assistants since 2017. Her cheerful and welcoming personality make her a perfect fit for our office.
Brittany received her CDA from Eastland Career Center and several additional specialty certifications from OSU. She holds dental specific certifications in Radiology, Coronal Polishing, Nitrous Oxide Monitoring and general health care provider certifications such as; adult, child and infant CPR and is Bloodborne Pathogen certified.
When asked why she chose this field, Brittany confesses; the profession chose her instead of the other way around. Not intending that dentistry would be her career, she took her first class by chance and loved it so much she never looked back.
She says, without hesitation, helping others is her favorite part of her job.
Outside of assisting our hygienists, doctors and patients in the office; she is a self proclaimed book worm, she plays the clarinet AND the guitar and loves spending time with family.
As the Northstar Family Dental Brand Strategist, Tiffany works to ensure that all facets of the brand are operating a way in which our patients are provided a best-in-class experience with every encounter. Tiffany partners with the leadership team to ideate how the practice can offer unparalleled comfort, quality, convenience and FUN to our patients which results in unique relationships that extend beyond the boundaries of healthcare.
Tiffany’s role is also heavily focused on community involvement and charitable initiatives. She acts as a liaison between the Northstar Family Dental leadership team and non-profit organizations, community leaders, local school administrators and fellow healthcare providers on fundraising and awareness campaigns.
Tiffany graduated with a Bachelor’s Degree in Strategic Communications and a minor in Business Marketing from The Ohio State University. After spending the first part of her career working for large agencies, Tiffany loves working for a local, female-owned small business which shares her core beliefs in giving back and providing honest, quality services to community members who are treated more like family than patients.
If you have questions about Northstar Family Dental’s participation in fundraising, non-profit and/or school activities, please reach out to Tiffany directly at firstname.lastname@example.org.